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Understanding the breadth and reach of social media in today’s world is a critical part of ensuring the right messages are received by the right audiences. Marketing and communications is changing rapidly with the advent of social media networks. IBIS Technologies realizes it is now about building dialogue and conversations with key audiences to drive engagement and long-term advocacy.


Join the conversations that matter.


Whether you need help expressing a strategy, spotlighting responses across multiple channels, or simply don’t have the time and resources to do it yourself, IBIS Technologies Engagement Services offering fills in the gaps. We’ll customize an Engagement Package based on your needs.


There’s real power when your brand interacts with your customers 1-on-1. Talking directly with your audience creates gratitude and drives loyalty, whether it’s quickly resolving a service issue or turning an everyday consumer into a brand advocate.


We’ll help you create better engagement and create deeper relationships through 1-on-1 conversations with customers that build loyalty and resolve service issues.


IBIS Technologies Engagement Services creates conversation that makes your brand more social and strengthens programs for both marketing and customer service.




For marketing teams, we provide a vibrant and collaborating social presence that will make it easier to drive awareness, increase digital word-of-mouth, develop brand advocates and grow your audience through 1-on-1 engagement.




For marketing and customer service teams, we make it simple to find the social media conversations that matter most to your business and your customers. By blending humans and technology, our Engagement Services quickly filter out the inapplicable comments so your team can simply focus on high-value customers and authentic complaints.


IBIS Technologies Engagement Services


IBIS Technologies Engagement Services are highly flexible, designed to provide the level of support and interaction your brand needs for everything from campaign launches to seasonal surges.


  • Reduce the time it takes to identify and target high-value reviewers. IBIS Technologies excludes the need to clean multiple online review and social media sites for each location by centralizing all social messages in a single location.
  • Engage more customers and create more appreciation with 1-on-1 conversations
  • Make the review pool manageable with customized work queues. Industry-specific context and categories allow you to focus on conversations and customers who will have the greatest impact. For example, quickly isolate customers who say they will not return, have a negative service experience or have a negative product experience.
  • Easily identify the conversations that require a response from customer service and support
  • Improve effectiveness and efficiency of engagement by focusing on guests who drive attrition.
  • Escalate and funnel customer inquiries to the appropriate group for response
  • Generate more reviews and improve your online reputation. We find more customers join the conversation—and your scores go up—when customers see brands responding online.
  • Reach out to customers and convert them into loyalists, and turn loyalists into advocates


Ready to Hire Social Media Engagement Service from IBIS Technologies, Atlanta


IBIS Technologies - a Top Social Media Optimization (SMO) and Social Media Marketing (SMM) Company has always been the team of committed online marketing experts who are specialized in delivering your Social Media Monitoring and Management Services needs in USA, Canada and India.  Small businesses and Startups can increase their lead generation and online reputation by recognizing the benefits of successful social media advertising and campaigns through Social media ads and PPC.


Being the Best Social Media Management Agencies in Atlanta, USA, we put all our efforts into creating your Social Media Marketing Plan and Strategies that increases your social presence with increased likes and followers on Facebook, Twitter, LinkedIn and Instagram.  Contact Atlanta based Top Social Media Consultants to know more about our small business social network marketing services and how our top social media marketers can help you generate more business through complete online marketing activities namely search engine optimization (SEO)Social Media Marketing (SMM)Search Engine Marketing (PPC management) and Affiliate Marketing.


If you are looking for Best Social Media Managers, trust Atlanta based Best Professional SMO and SMM Company that is committed to delivering the 24/7 result oriented online marketing, Give us a call on 770-272-IBIS or Discuss your Social Media Strategy with us. What’s more, as an Expert Social Media Optimization company from Atlanta, USA we know how to grow your business and generate more sales through top social network marketing and blogging. Want to learn more about best Social Media management tools, social networking sites, social media bookmarking best practices and expert tips, subscribe to our blog. You can also check out more about our Social Media Packages here.


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